
Security and governance
Is Your Latest AI Automation Your Next Critical Vulnerability?
A practical approach to securing AI agents that act on client correspondence through defined tasks, permissions and review.
Practical thinking on AI security, shared inboxes, adoption and data sovereignty. Made by the team at Jaid.
Explore the papers
Security and governance
A practical approach to securing AI agents that act on client correspondence through defined tasks, permissions and review.

Correspondence and casework
Why shared mailboxes need a case record that captures ownership, evidence, human decisions and AI actions.

Adoption and performance
How to measure AI contribution on real cases and let evidence determine when a workflow can take on more responsibility.

Data and control
A framework for keeping client data, AI processing, models and control within the boundaries agreed for each operation.
Talk through a workflow with the team at Jaid.